**Cloud-based applications are dynamic and as products evolve interfaces may change. Our courses can still be completed however, during the interim period of updating our courses, you may notice some differences between the coursework and the live app. We are currently updating our FYI Fundamentals courses to ensure they align with the latest interface and provide a more consistent and seamless learning experience for our users.**

Course curriculum

    1. Welcome to Emails with FYI in Depth

    2. In this Course

    3. An Overview to Emails

    1. Creating & Sending Emails from FYI

    2. Using the Email Drawer

    3. Sending Immediately vs Drafting Emails

    4. Creating & Sending Emails - Knowledge Check

    1. Your In Tray

    2. Filing Emails from your In Tray

    3. Sharing & Accessing In Tray's

    4. Bulk Update & Filing In Tray Documents

    5. Managing your In-Tray - Knowledge Check

    1. Email Threads

    2. Emails with Multiple Recipients

    3. Filing Emails where the Address is Shared by Multiple Clients

    4. Deleting Emails and Recovering Deleted Emails

    5. Email Auto Filing Configuration

    6. Filing & Managing from Outlook

    7. Email Filing - Knowledge Check

    1. FYI Emails in Depth - Summary

    2. The Path to Success

About this course

  • 21 lessons
  • CPD: 1 hour
  • All Users

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